Frequently Asked Questions
How long does it take to get a response?
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We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we prioritize responses and aim to get back to you within a few hours.
Do you provide technical support for keyboard hardware issues?
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While we specialize in software-based keyboard testing, we can provide guidance on common hardware issues and help you determine if a problem is related to your keyboard hardware or software/driver issues.
Can I suggest new features for the keyboard tester?
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Absolutely! We welcome all suggestions for improving our keyboard testing tools. Many of our current features were implemented based on user feedback. Please use the contact form to share your ideas.
Is there a way to report bugs or issues with the website?
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Yes, please report any bugs or issues you encounter through our contact form. Be sure to include details about your device, browser, and what you were doing when the issue occurred to help us investigate.
Do you offer keyboard testing services for businesses?
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We currently focus on providing free tools for individual users. However, we're open to discussing custom solutions for businesses. Please contact us with details about your specific needs.